Lourdes Hospital Patient Information

Registration and Scheduling

We’re committed to providing you with personalized, compassionate care. Here you’ll find registration information for Guthrie patients.

To help us to keep your information confidential and to reduce your time at check-in, registration is required for outpatient testing, surgical procedures and physician services.

Pre-registration is required for outpatient testing, surgical procedures and some physician services. Pre-registering for your service in the days prior to your scheduled appointment can save you time at check-in when you arrive for your appointment. It also allows you to provide registration information confidentially in the privacy of your own home. For your convenience and privacy, we strongly encourage all patients to pre-register.

Hospital Services

Phone: 607-584-5515
Patients scheduled for outpatient testing and surgical procedures may pre-register by calling 607-584-5515, Monday through Thursday from 7 a.m. to 7 p.m., and Friday from 7 a.m. to 5:30 p.m. Please have your insurance cards and health care provider's written orders (if applicable) available when calling. Patients who have pre-registered may go directly to their appointment location upon arrival the day of the test or procedure. Please be sure to check-in at your appointment location.

Physician Services

Phone: 607-584-5515
Patients scheduled for an appointment with a Lourdes Primary Care provider do not need to pre-register. Patients scheduled for an appointment with Lourdes Mental Health, DeMarillac Maternity, Lourdes Women's Health, Lourdes Breast Care Center and Lourdes Breast Care Vestal may pre-register by calling 607-584-5515, Monday through Thursday from 7 a.m. to 7 p.m., and Friday from 7 a.m. to 5:30 p.m. Please have your insurance cards available when calling. Please pre-register at least two (2) business days prior to your scheduled appointment date. Be sure to check-in when you arrive for your appointment

Central Registration

Phone: 607-798-5773 Fax: 607-798-6712
Central Registration is located on the Ground Floor of the Lobby.

Patients who have not pre-registered for outpatient testing or surgical procedures should go to Central Registration prior to proceeding to their appointment location.

Patients can register for hospital services such as Imaging, Heart Care, Pre-Admission Testing, Lab procedures and surgery.

Hours are Monday through Friday from 6:30 a.m. to 8:30 p.m., and Saturday, Sunday and holidays from 7 a.m. to 3:30 p.m.

Central Scheduling

Phone: 607-798-5723
Patients may call Central Scheduling to schedule outpatient testing for the following:

  • Cardiology
  • Diagnostic Imaging
  • Mammograms
  • Nutritionist
  • Pre-Admission Testing
  • Respiratory
  • Sleep Lab
  • Vascular Lab

Central Scheduling is available Monday through Thursday from 7 a.m. to 7 p.m., and Friday from 7 a.m. to 5:30 p.m. Patients may also call our toll-free number at 866-704-3669. Please have your insurance cards and outpatient orders available when calling.

Parking

Guthrie Lourdes Hospital is happy to offer patients and visitors free parking lot shuttle services.

Two parking lot shuttles run Monday through Friday, 6 a.m. to 3:30 p.m., with continual service to and from the Main Entrance and other open entrances upon request. One parking lot shuttle is available Monday through Friday, 3:30 p.m. to 11:30 p.m. 

Patient’s drivers can drop patients off at the Main Entrance then request shuttle service for themselves at the information desk.

Shuttle services are available by request only during weekend hours. If shuttle services are needed on the weekend, patients can call the Security Office at 607-798-5177 to request a pick-up.

Patients arriving on the hospital campus can call the Security Office to request a pick-up at any time, 24/7.

Shuttle Hours:

  • 2 Shuttles Available: Monday through Friday, 6 a.m. to 3:30 p.m.
  • 1 Shuttle Available: Monday through Friday, 3:30 p.m. to 11:30 p.m.
  • By Request: Monday through Friday and Weekends, 11:30 p.m. to 6 a.m.

Valet

Guthrie Lourdes Hospital is pleased to offer Valet Parking. Greeters are available at our Main Entrance and our Towers Entrance to assist patients and guests with their parking needs.

Valet service is available at:

  • The Main Entrance: Monday through Friday, 6:50 a.m. to 5 p.m.
  • The Towers Entrance: Monday through Friday, 7:30 a.m. to 3:50 p.m.

If you have parked your car with Valet Parking and your visit to our campus has extended beyond 5:30 p.m., please contact the Security Department at 607-798-5177 before 10 p.m. to get your keys and receive a shuttle ride to your car.

Valet Parking will be closed on major holidays (New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas Day).