Lourdes Epic Launch Patient FAQ

Guthrie is beginning the process to implement the Epic electronic medical record system at Lourdes locations. This will begin with inpatient departments, surgical care and emergency department at Guthrie Lourdes Hospital between June 8 and June 13. 

Similar to systems such as Cerner and Athena that you may be familiar with as a Lourdes patient, Epic is an electronic medical record system that allows providers to view and share your medical information in one place. Guthrie has been using this system for more than 20 years and has earned national recognition for how we use it. 

The cyberattack against Ascension that caused disruptions to systems at Lourdes Hospital and clinics has sped up the timeline for the implementation of Epic at Lourdes, originally scheduled for October 1. A phased rollout will allow us to use resources most effectively for a safe implementation.  

Until Epic has been implemented at every Lourdes location, you will see separate bills. One will be for services provided at locations where Epic has launched. 

We will continue a phased approach, and we expect all Guthrie Lourdes locations to be live with Epic by September. 

At this time, no. When the connection to Ascension systems was cut after the cyberattack, we lost access to most patient health information and are therefore unable to transfer it to the new system. Rest assured, we are able to view much of your health information such as allergies through the New York health information exchange.

Click here, to complete an authorization form and return it to the release of information office.

Yes. The Epic patient portal is called MyChart, which we call eGuthrie. 

Visit eGuthrie.org and follow the steps to “Sign Up Without a Code.”

With the launch of Epic for inpatient, surgery and emergency department services, you will be able to access information about any care you receive at Guthrie Lourdes Hospital -- such as imaging and test results, and after-visit summaries -- and you will be able to pay your hospital bill. When we roll out Epic to clinic locations, you will be able to access information about your care there.

No. Information about care you receive at Guthrie Lourdes Hospital and all the information from your past Guthrie visits, including your health history from care received at those locations, will be available to you in one place.