Robert Packer Hospital Patient Information
Baby Gallery
One of the greatest privileges at Guthrie Robert Packer Hospital is participating in the birth of a new child. The Baby Gallery is proudly presented for family and friends near and far to enjoy a first glimpse of your little bundle of joy.
Bedside Tablets and Meal Orders
With our Bedside tablets, you can review information about your hospitalization, including lab results, medications and descriptions, and information about your care team. You can also make your meal choices right on the tablet:
- Choose Dining on the lefthand menu
- Choose the meal you want to order -- breakfast, lunch or dinner
- Choose the food and beverages you want and click Add to Order
- When you've made all selections, choose Order Summary at the bottom of the screen
- If your order is correct, click Place Order
To get started with Bedside, ask your nurse or care partner for a tablet to use during your stay.
You can also order meals during your stay using your eGuthrie account.
Billing Questions
For information about your statement, or to discuss payment options, please call 1-800-836-9990 or 570-887-2600 Monday - Friday, 8 a.m. - 5 p.m. You can also send a customer service message through eGuthrie. Click here to sign up for eGuthrie.
Pastoral Services at Guthrie Robert Packer Hospital
Robert Packer Hospital employs a full-time chaplain, Chaplain Larry Jennings, for the general hospital population. To reach the chaplain during regular business hours, call 570-887-4309. In an after-hours pastoral emergency, call 570-888-6666 and the hospital operator will contact the chaplain. A non-denominational chapel, open for use 24 hours a day/seven days a week, is located on the third level of the hospital between the C and D elevator banks.
The pastoral care program gratefully accepts contributions in support of their services. To make a gift, click here.
Financial Assistance
If you do not have health insurance or worry that you may not be able to pay for part or all of your care, we may be able to help. Guthrie provides financial aid to patients based on their income, assets, and financial needs. Learn more.
Medical Records Release Forms
To have your medical records disclosed to another individual or organization, the patient/guardian must complete the request form and submit them to our medical records department. For more information, call 570-887-4344: Monday through Friday, from 8 a.m. to 5 p.m.
Patient Rights and Responsibilities at Guthrie Robert Packer Hospital
We consider you a partner in your hospital care. When you are well informed, participate in treatment decisions, and communicate openly with your doctor and other health professional, you help make your care as effective as possible. At Guthrie Robert Packer Hospital, we encourage respect for the personal preferences and values of each individual. Learn more.
Patient Concerns/Comments
If you have a concern or comment you would like to register about your experiences at a Guthrie facility, please call 1-800-680-1909 or submit a concern online.
Patient Information
For information about a Guthrie Robert Packer Hospital patient's room number or patient room telephone number, call Patient Information at 570-887-3100.
Smoking/Tobacco Use
Guthrie prohibits the use of all tobacco products at all of its campuses and office locations. This policy will be enforced in a manner which promotes prevention and awareness, and provides education for those who use tobacco.
Support Groups
Visit our Event Calendar to view listings for upcoming support groups and seminars.
Translators/Interpreters
Sign language, oral interpreters and other auxiliary aids and services necessary for effective communication are available free of charge upon request to people who are deaf or hard of hearing. Translators for those who do not speak English are also available upon request.
Valet Parking
Valet parking service is provided for patients by greeters at the main entrance. This service is free and tipping is not allowed.